FAQs

We pride ourselves on our Individualised teaching methods and opportunities. Our ‘In The Moment Planning’ means we respond to each child’s learning and development needs at that time so every child’s experience is as unique as they are. By working in this way our children feel happy and valued, and become enthusiastic learners. 

We are open from 8:00am to 06:00pm, Monday to Friday, for 51 weeks of the year. We close for a week at Christmas and on Bank Holidays. We may have up to two staff training days per year, you will have plenty of notice about any dates we have booked.

You may be able to get free childcare for your child aged 9 months to 4 years, depending on your family’s circumstances.

You can apply here https://www.gov.uk/check-eligible-free-childcare-if-youre-working

If you claim certain benefits, you may be eligible for free education and childcare for 2-year-olds under a separate scheme. You can apply here https://www.gov.uk/help-with-childcare-costs/free-childcare-2-year-olds-claim-benefits

If your child is eligible for Free Early Years Education, you will be issued a code from the Government, that provides either 15 or 30 free hours per week, term time. As we are a Day Nursery and open all year, we ‘stretch’ the funding over the 51 weeks a year we are open. This gives children either 11 or 22 free hours per week, which means you will pay the same each month and not get bigger childcare bills in the school holidays.

Yes we do. We understand that childcare can be costly, so providing families with these payment choices can save you lots of money.

Yes you are required to pay for any absence from nursery. We would not offer the place to another child during your child’s absence, so it’s secured for your child when they return to nursery.

The minimum requirement is three sessions a week.

All our staff are trained in food and hygiene. The menu is adapted in line with children’s allergies and dietary needs.

All we ask for you to bring is nappies, wipes and if your child sleeps a bottom sheet and a blanket. All food is included in the fees.

We have recently introduced the Famly software to the setting, allowing parents to be kept up to date on how their child’s day is going, providing updates on meals, naps, changes and activities enjoyed, alongside pictures and development information.